Policies & Documents
POLICIES
​Things you should know
*Parents must schedule rides up to 48 hours in advance
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*Service is not guaranteed for requests under 24hrs but can be accommodated if possible
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*All parents are required to fill out an intake form, and sign a liability waiver, and service agreement prior to the first transport
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*If a parent wishes to cancel a ride less than 24hr before their trip a $10 cancellation fee will be added to your balance.
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*All of our clients have the option to pay on a weekly, bi-weekly, monthly, and bi-monthly basis.
All payments are to be made by the 5th of every month. Any late payments will incur a $20 late fee.
*A single ride is counted as a one-way, round trip is considered two separate trips.
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*When given a price this is the estimated amount for your trip unless otherwise indicated in your service agreement
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If at any time the trip runs longer than expected, for any reason, you will see a remaining balance charge on the following invoice.
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